Unable to Install Ostendo Client from Client Install Program - Alternative Setup Method Using Multi Companies
Sometimes there maybe occasions when, for a number of reasons (eg: permissions settings, registry access etc..) you are unable to successfully run the standard Ostendo Client Installation application.
An alternative method for setting this up is by simply configuring a Desktop Shortcut on the Client machine to force Ostendo to open a specific Company ID using the STARTUPID parameter.
This same method can be used when multiple Ostendo Databases are in use on the same server, thereby providing separate icons to the user to access specific Ostendo databases.
- Ensure the \Ostendo folder on the Server has been 'Shared' and Windows Exceptions have already been created for ports 3050 and 4380 (This is only necessary if this is a completely new Ostendo Install on the Server)
- Ensure you have mapped a Network Drive from the Client machine to the Ostendo\Folder on the Server (It is suggested you use 'O' Drive for this)
- Log onto the Server and go to File -> System Configuration -> Multiple Companies
- If the Database you wish to access is set to 'Default', then add a Company ID record with a Company ID of 'Default', then browse to the database fdb file
- If the Database you wish to access is other than 'Default', then create a Company ID record (if one does not already exist for this database fdb file. (Take note of this Company ID name)
- On the Client machine create a new Desktop Icon with both the Target and Start in settings as shown. (Substitute the STARTUPID: company ID as required)
Related Articles
Ostendo Client Deployment Setup Guide
This guide explains how to install and configure the Ostendo Continuum client in environments where the Ostendo server is accessed using the HTTPS protocol. The process involves installing the configuration utility, loading the organisation database ...
Ostendo Remote Server Ostendo API Setup Guide
This guide explains the process of setting the Ostendo API service (used for Freeway and third party access) on an Remote Server
20/11/2025 - Ostendo Update 243 Remote Database Configuration & Setup
Ostendo Update 243 Remote Database Configuration & Setup Remote Database Setup and Deployment To follow up on yesterday’s email broadcast, this article provides Partners with detailed guidance on setting up and configuring an AWS instance, along with ...
How do you setup Accounts Receivable Foreign Currency in Ostendo?
The attached article details how to setup Foreign Currency Accounts Receivable within Ostendo.
16/12/25 - Ostendo Client Letter
Ostendo Client Letter The purpose of this article is to provide Partners with a letter from Development-X Ltd that is intended to be shared with your Ostendo clients. This letter outlines information that your clients may not currently be aware of, ...