Outlook Default Times New Roman Font When Emailing from Ostendo
When emailing from Ostendo using Outlook, the Ostendo user account settings should be set to the following under File System Configuration-> User Security and Options -> User Options Tab against the user:
Email Client = Outlook
Incl Signature = ticked
When the above settings are made and a document is emailed from Ostendo, an Outlook new message screen will appear, however the first line of the body of the email will always default to Times New Roman Font. This unfortunately is a default Windows setting. The method of changing this depends upon the versions of Word and Outlook you are running. The attached instructions describe the process for amending this default font.
Related Articles
Whats New - Release Notes
This article includes all 'What's New' Release notes
Outlook Undeliverable Email Message When emailing from Ostendo
Error Message Returned From Outlook: The above message is returned form Outlook if the Ostendo users settings are not set correctly for the Email application being used. Typically, this is because the Ostendo user is using Outlook, however their ...
Moving Ostendo to a new server
This article explains how to migrate an Ostendo installation from one server to another
Batch Emails going into Outlook Drafts folder
We have had some reports recently about Emails resulting from Batch Invoicing and Batch Stmt printing going straight to the Drafts box in Outlook rather than being sent. This seems to have resulted at some point from either a Windows or Office update ...
Outlook - Operation Aborted Message when emailing from Ostendo
If this message is displayed when attempting to send an email from within Ostendo, this could be related to an Outlook policy setting relating to either or both Outlook Object Model Prompt or Outlook Object Model Scripts Our recommendation would be ...