In some operating system environments (Win2008 Server), the Cost Centre Lookup files are not available to the user. The look up file is created as expected, but the Link can’t seem to “see” the lookup file. The path is mapped correctly , however the Cost Centre lookup files are not available to the Link program.
If User Access Control is enabled, then non-administrator users trying to write files back to the Program Files (x86)\Ostendo folder and its subdirectories, as in the case of exporting the lookup files to the Acclink folders, UAC will instead intercept that write call and save the files to the c:\Users\username\AppData\Local\VirtualStore directory. Transparent as far as the user is concerned, but the files of course won't appear in the Ostendo shared folder where the Link program is looking.
User Access Control (UAC) can cause a few problems like this – our recommendation is to turn it off