Known Issues when integrating with Reckon

Known Issues when integrating with Reckon

The following is a list of known issues with the current SDK kit when integrating with Reckon Desktop or Hosted. Unfortunately Development-X cannot change this, we can only hope that Intuit resolve these issues in the future:

1) No Foreign Currency capability. If foreign currency is used in Ostendo, financial entries will be posted to Reckon in the local currency.


2) No Tax Codes are posted through to Reckon on a Purchase Credit (these must be manually corrected once the transaction is in Reckon).

(NB: This issue has been fixed in Reckon 2015 R2 and above)

-Open the Credit in QB's

-Add the Tax Code

-Click Recalculate

-Save and Close.


3) There is a documented issue in Reckon that its database can be corrupted if a Debit and Credit are placed on the same payable transaction (Intuit have an entire article around this). This is obviously not an issue in Ostendo, however if a payables transaction has a mixture of Debits & Credits on it, Ostendo will break the credit portion out into a completely new transaction. This transaction will then be passed through to Reckon as a Purchase Credit (which you must then update the Tax Code as mentioned in Issue 2 above). This additional transaction is referenced with the Ostendo Purchase Invoice Batch number being suffixed with a 'C'. eg: Ostendo Purchase Invoice Batch Number 89 with a DR and CR on it would create two transactions in Reckon referenced as follows: '89' and '89C'

 

4) When Ostendo is configured to use an Accounting basis of 'Cash Immediate Sales' (Payments basis) you must run the Reckon tax reports in the following manner to report GST correctly:

-To Report GST Collected in Reckon ensure the Tax Preferences (Company Preferences) setting in Reckon is set to 'Accrual Basis'

-Run the Tax reports and use the figures generated for 'OUTPUTS' (Sales) - IGNORE the INPUTS figure

-Change the Tax Preference (Company Preferences) setting in Reckon to 'Cash Basis'

-Run the Tax Reports and use the figures generated for 'INPUTS' (Purchases) - IGNORE the OUTPUTS figure


5) If a Default Tax code is not set in Ostendo Purchase Rules, then the Default Tax Code set under File -> Financial Configuration -> Tax Codes will be sent through to Reckon instead.


6) (Australia Only) In 99% of QB's setups, Reckon will not accept a 'GST' Tax Code in a purchase Bill. It is suggested that you use 'NCG'

 

7) Supplier Name - Reckon vendor table only allows 41 characters, so ensure the Supplier Name in Ostendo does not breach this limitation

 

8)  General Journals - Reckon cannot post to AR or AP twice in the same journal (Ostendo separates these jnls)


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