How do I get Ostendo to generate a Warranty record?

How do I get Ostendo to generate a Warranty record?

Having created the Warranty definition ‘Template’ via Service>Warranty Definitions you can create actual Warranty records using one of two methods

 

1.  Go into Service>Warranty List and create it manually

 

2.  Go into the Item, Descriptor, or Labour Master record and identify that it is covered by Warranty (select the Warranty definition that will apply).  Whenever the Item, Descriptor, or Labour Code is ‘Issued to a Sales or Job Order then Ostendo will automatically create a Warranty record

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