How can I change a Customers or Suppliers Name?

How can I change a Customers or Suppliers Name?

You can amend many key fields in Ostendo.  This is especially useful where your Customer or Supplier has changed their name.  To reflect that name change in Ostendo go to File>System Configuration>Global Name Change and select the specific field that you want to change.  Select the Old Name and enter the new Name.  Click on the button to Apply change to Entire Database

 

NOTE: 

 

1.  You should be aware that this action should only be done when you are the sole User signed onto Ostendo. 

 

2.  A second point to note is that this routine temporarily disables primary checks to allow the change to take place.  Therefore you must not abort this process part way through as this result in the primary checks not being re-enabled.

    • Related Articles

    • Mass Global Name Change

      On occasions you may require a global name change to occur across multiple records. eg: you may need 10 customers requiring name changes. A script may be run to read data from a spreadsheet and then process each record in turn. Attached is a Standard ...
    • Global Name Change - Customer/Supplier etc with a blank name

      In versions of Ostendo (Up to and including Update 160) you were able to inadvertently change a key field (eg: Customer or Supplier name) to a blank through the Global Name Change. This of course becomes a big problem and needs fixing ASAP. In order ...
    • Dynamic SQL Error when performing a Global Name Change (Apostrophes in the Primary Key)

      If data has been introduced into Ostendo outside of the normal user interface eg: Importing, then in most cases the database will reject the record. The normal Ostendo interface automatically deals with this by changing a ’ to a ` when the record is ...
    • Your user name and password are not defined

      If you get message 'Your user name and password are not defined. Ask your database administrator to set up a Firebird login' It appears that screen 'Alternate Database User' has been amended. You should note that this screen has nothing to do with ...
    • License Key Name for Ostendo is different from Freeway app Registered Company Name

      License Key name for Ostendo is different to the Freeway app company name appearing on the mobility devices. The "Registered To" Company Name appearing in Freeway can be any name you define. It does not have to be the same as the License Name. To ...