Help Guides

• Related Articles

• Cannot see Help File

  Three possible solutions: First Possible Solution: - In IE7 there is a setting under Security. Click on Tools>Internet Options, then select Security>Local intranets. Click on the 'Sites' button. Untick Automatically detect network paths and tick ...

• 03/11/2021 - Scheduled Development-X Help Desk Migration

  Scheduled Development-X Help Desk Migration At 6.00pm (NZT) 12th November 2021 we will be starting the Upgrade and Migration process of the current help desk. During this time the Help Desk will be unavailable. All tickets in the Help desk will be ...

• 14/11/2021 - Development-X Help Desk Migration Now Complete

  Development-X Help Desk Migration Now Complete Your existing Development-X Help Desk account and tickets have been migrated to our new platform. This article provides information on how to set your initial access and submit new conversations ...

• 24/08/2021 - Development-X Help Desk System Migration

  Development-X Help Desk System Migration Over the coming weeks we will be working towards migrating to a new Help Desk system. There are a few subtle differences to the current system which you should be aware of. The term "Conversations" will be ...

• 27/08/2023 - New Help Desk - Successful Migration

  New Development-X Help Desk - Now Operational We are pleased to announce the successful migration of our Help Desk from the Kayako Platform to our new Zoho Platform. Very soon you will be receiving an email from this new platform requesting you to ...