Does Ostendo retain full Service History of a Customer Asset?
An Asset’s Service Order (both Scheduled and Breakdown) is generated as a Job Order. The Job Order records the Customer Asset along with all activities carried out during the Service. These can be accessed and grouped within the Job Order function (for detailed analysis purposes) or a summary is held against the Customer Asset itself
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How do I create a Customer Asset?
There are two methods to created a Customer Asset 1. Go into Service>Customer Assets and create it manually 2. Go into Inventory>Items and ‘check’ the ‘Create Customer Asset’ checkbox (you can also specify the Service Plan to be used when generating ...
Can I link multiple Assets to a main Customer Asset?
You may wish to link multiple Customer Assets to a main Asset. For example the Main Asset could be a Customer’s Building which requires regular servicing of all the Safety equipment contained in it. Each Item of Safety Equipment is a Customer Asset ...
Multi Asset Servicing
Multi Asset Servicing: http://ostendo.info/downloads/ostendo/Freeway_Multi_Asset_Servicing_Explained.pdf
How do I create a Maintenance Service Schedule?
Go into Service>Service Plans and create the Service Plan Schedule. This Plan contains a schedule of Planned Service Events at user-defined time intervals. Whenever a Customer Asset is created the Service Plan is used to create definitive dates when ...
Running Web and Queue Servers as a Service
Ostendo Web and Queue servers can now be run as separate Services. This has the advantage that both services can start automatically and run in background without any user intervention required. The link below relates to the Service.exe file required ...