7/03/2024 - Update to MYOB AccountRight Cloud Integration Problem - Now Resolved

Update to MYOB AccountRight Cloud Integration Problem - Now Resolved Further to the article sent out this morning advising a connection issue with MYOB AccountRight Cloud and Ostendo, we are happy to inform you that we have now resolved this issue. In the absence of a solution from MYOB, we have now modified our Accounting Integration Script to connect and authenticate to MYOB A/R Cloud in a slightly different manner. Our own investigations show that it appears MYOB may have changed something around their Authentication process. We have modified our Accounting Link script to accommodate this therefore allowing us to get around the current problem. In order to resolve this at each Ostendo site, we would ask you to follow the steps below: (NB: This only applies to sites integrating to MYOB AccountRight - Cloud) From the General Settings Screen (File -> Financial Configuration -> General Ledger Settings) press the 'Update' button to download and install the latest script version 3.60 Once the script has been loaded, then press the 'Connect' button to check the connection is working. If it does not Connect, then please press the 'Setup' button to re-establish the link. (NB: You will need the MYOB Login Username and password for this process)

• Related Articles

• 10/08/2024 - Status Update MYOB Cloud - Invalid Refresh Token Problem

  Status Update MYOB Cloud - Invalid Refresh Token Problem We are pleased to advise that the Invalid Token problem we notified you of yesterday appears to have been resolved by MYOB. The postings between Ostendo and MYOB should start automatically ...

• 07/09/24 - New Ostendo Build Available to Address MYOB Cloud Setup Problem

  New Ostendo Build Available to Address MYOB Cloud Setup Problem We were advised recently that sites running MYOB AR Live Cloud were unable to run the Setup from within the GL Settings screen for new or existing MYOB AR Live Cloud connections. The ...

• MYOB AccountRight Live Integration Document

  This document explains how to setup the integration between Ostendo and MYOB AccountRight Live. Download from the link below: http://www.ostendo.info/downloads/ostendo/OSTENDO_MYOB_AR_LIVE_INTEGRATION.pdf

• 7/03/2024 - MYOB AccountRight Cloud Integrations - Invalid Refresh Token message

  MYOB AccountRight Cloud Integrations - Invalid Refresh Token message Over the last 24 hours we have had reports of Ostendo unable to communicate with MYOB AccountRight Live - Cloud environments. At this stage MYOB AccountRight Live - Desktop ...

• 09/08/2024 - MYOB Cloud - Invalid Refresh Token

  MYOB Cloud - Invalid Refresh Token Late yesterday afternoon we started receiving reports that the integration between Ostendo and MYOB Cloud was failing. The following message was being displayed if a connection was attempted. We immediately ...